(253) 884-4040
Fire Safety Burn Ban: OFF
Pierce Co. Burn Ban Hotline (253) 798-7278
IF YOU HAVE AN EMERGENCY, ALWAYS CALL 911
Anderson Island Fire & Rescue is committed to providing fair, courteous, and effective service while treating everyone with dignity and respect.
This form may be used to submit a complaint or commendation regarding a member of AIFR. Complaints help us identify and address concerns, while commendations recognize exceptional service and provide valuable feedback to our employees and volunteers.
All submissions will be reviewed carefully and given appropriate consideration.
For questions about this process, contact Anderson Island Fire & Rescue at (253) 884-4040
Public Complaints & Commendations
You may also download a PDF of this complaint form below.
Please note:
If you are making a complaint, you must also complete and sign the Complaint Affidavit Letter below.
and submit it to our office via one of these options:
By Mail or In Person
Attn: Chief J. Wiggins
Anderson Island Fire & Rescue
12207 Lake Josephine Blvd
Anderson Island, WA 98303
Complaint Process
After a complaint is filed, it will be investigated. Witnesses will be contacted, and relevant evidence will be collected and reviewed. The investigating supervisor may contact you for an interview. The completed investigation will be reviewed by the Fire Chief, who will make the final determination and, if the complaint is sustained, will determine and administer appropriate corrective or disciplinary action, up to and including termination.
Once the investigation is complete and a final decision has been made, you will be notified of the results by mail. If the employee receives disciplinary action, they have the right to appeal. The appeal process may include a hearing before the Board of Fire Commissioners.